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In recent years, as a company focused on constantly improving customer satisfaction, EMSA has dedicated special efforts to developing and improving this department, which is fundamental for any company in the industry. The possibility of phoning this department any time of the day and week (24 hours a day / 7 days a week policy) enables us to offer an added value service that is unrivalled in our field.
In the spare parts division, significant investments have been made to increase the stock of replacement parts, as well as that of those of the highest turnaround. There has been a 40% increase of qualified personnel in this area over the past 3 years, in other words more than 15 people (in the areas of storage, spare parts and logistics), and this has been paralleled by the maintenance of our direct telephone service, which operates 24 hours a day, 7 days a week, thus allowing us to guarantee that EMSA is your best partner in the industry.
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